FREE DOMESTIC SHIPPING ON ORDERS OVER $50
FREE INTERNATIONAL SHIPPING ON ORDERS OVER $100
You will receive your order approximately 1-3 business days from the date that it is shipped.
SHIPPING RATES & DELIVERY
First Class Mail Domestic*
$5 (Free Shipping on Order Over $50) 1-3 Business Days
$13 (Free Shipping on Order Over $100) 6-10 Business Days
*All orders over $500 will automatically be upgraded to Express Mail.
ORDER TURN AROUND TIME
All of our items are handcrafted and made-to-order, meaning that it can take up to 2 weeks to ship depending on the order quantity and specifications. If an order takes longer than expected due to circumstances out of our control, you will be contacted as soon as possible by one of our representatives.
REFUND AND EXCHANGE POLICY
We have an EXCHANGE ONLY policy. We do not accept returns and cannot offer refunds for any of our products.
GlamStoneJewelry will gladly accept any unused pieces for exchange. In addition to exchanges, GlamStoneJewelry offers store credit that never expires. Customers wishing to exchange merchandise purchased online at GlamStoneJewelry.com must first contact us via email or phone to receive an exchange authorization number within five (5) business days of receiving the merchandise.
The merchandise must be accompanied by the original invoice, original packaging, and an exchange form. Returned items must be safely packaged, shipped, and postmarked within five (5) business days of receiving the merchandise. Exchanges received beyond this period may be returned to the sender. Please keep in mind that any new item ordered as an exchange, will not be shipped until we receive the original purchase.
ITEMS NOT ELIGIBLE FOR EXCHANGE
Items that show evidence of wear or without original packaging
Items purchased at a discount, on sale, or with a promotion code
Personalized or customized items
The customer is responsible for all return shipping charges, unless the item received is incorrect or damaged. Shipping and handling charges on the original purchase are nonrefundable.
We will repair or replace any damaged GlamStoneJewelry piece free of charge within 2 weeks of purchase or provide a similar item, if the original item is out of stock. Please e-mail to request a repair tracking number.
Since all of GlamStoneJewelry items are handcrafted with great precision please allow up to 2 weeks for any pre-order item, however if the manufacturer cannot provide the pre-ordered item, the customer will be offered a full refund. If a pre-order item becomes available sooner, you will be contacted via the provided E-mail.
SAFE AND SECURE SHOPPING
WHAT PERSONAL INFORMATION DOES GlamStoneJewelry GATHER ABOUT CUSTOMERS?
Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is used to enhance your experience on our website, to respond to your requests, to customize your shopping experience and to communicate with you.
Automatic Information: Some information is received and stored automatically whenever you interact with us. "Cookies" are one example of this type of information. In internet terms, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.
Information from Other Sources: We might also receive information about you from other sources and add it to our account information. All information gathered is for the sole purpose of personalizing and improving your user experience.
HOW DOES GlamStoneJewelry USE YOUR OTHER CUSTOMER INFORMATION?
Customize our services and product offerings to suit your needs and interests;
Record purchases that you have made on our website;
Let you communicate with us through social networks and other media;
Allow you to post comments on our website, on social networks and other media;
Protect you against fraud and unauthorized transactions, including identifying potential unauthorized users and/or hackers;
Comply with applicable legal requirements, industry standards and our policies.
CONDITIONS OF USE, NOTICES, AND REVISIONS
Welcome to GlamStoneJewelry.com. When you use any of our services, you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on GlamStoneJewelry.com and these terms and conditions at any time. By accessing GlamStoneJewelry.com you are agreeing to the Terms and Conditions contained herein. Please read them carefully.
USE OF GlamStoneJewelry
By using GlamStoneJewelry.com, you represent and warrant that you are more than 18 years of age or are visiting GlamStoneJewelry with the permission and supervision of a parent or guardian.
Subject to these Terms and Conditions, GlamStoneJewelry.com hereby grants you a limited, revocable, non-exclusive license to access and use the GlamStoneJewelry.com website on your computer or mobile device. Except as permitted in this paragraph, you may not reproduce, modify, display or otherwise make commercial use of any content from the GlamStoneJewelry.com website. GlamstoneJewelery reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user’s conduct violates applicable laws or is otherwise harmful to GlamStoneJewelry.com.
USER REVIEWS, PHOTOS & COMMENTS
Anything posted or otherwise submitted to GlamStone1.com, whether on the GlamStoneJewelry website, blog or via any form of social media, will be treated as public and nonproprietary. By submitting photographs, comments or other materials to GlamStone1.com you grant GlamStoneJewelry a royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, publish and modify such submissions. All such submissions shall automatically become GlamStoneJewelry sole and exclusive property. In addition, when you post photographs, reviews or comments to GlamStone1.com or on any of GlamStoneJewelry’s social media networks, you also grant us the right to use the name that you submit, if any, in connection with that submission. You further represent and warrant that you own or otherwise control all rights to any content submitted to GlamStone1.com.
INTELLECTUAL PROPERTY RIGHTS
All graphics, images and content on the GlamStoneJewelry website, blog and mobile application belong exclusively to GlamStoneJewelry.com or its affiliates. The use of any GlamStoneJewelry trademarks or service marks without GlamStoneJewelry express written consent is strictly prohibited. You may not use GlamStoneJewelry trademark or service marks in connection with any product or service that is in any way likely to cause confusion or to disparage or discredit to GlamStoneJewelry. In addition, you may not use any of GlamStoneJewelry trademarks or service marks in meta tags without GlamStoneJewelry explicit prior consent.
Customers who access and use the GlamStoneJewelry website from outside of the United States are responsible for complying with their local laws and regulations.
DISCLAIMER; LIMITATION OF LIABILITY; RISK OF LOSS
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE ERROR FREE OR UNINTERRUPTED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY. The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier.
Accidents happen. In the event that a product is listed incorrectly (e.g. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.